Coronavirus/COVID-19 Information

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Call the main phone line (630)620-5700 to access the department of your choice or to talk with a staff person during regular business hours, Monday – Friday, 8 a.m. – 4:30 p.m. If no staff person is available, please leave a voicemail and your message will be responded to. 

The lobby will be open to foot traffic, Monday-Thursday, 10 a.m. - 2 p.m. Masks are required. 

  • Main Phone Line: (630) 620-5700
  • Community Development: (630) 620-5749
  • Code Enforcement: (630) 620-5757
  • Building Division: (630) 620-5750
  • Finance Department: (630) 620-5700
  • Fire Department: (630) 620-5738
  • Fire Station 1: (630) 620-5736
  • Fire Station 2: (630) 620-5734
  • Bureau of Fire Prevention: (630) 620-5750
  • Police Department: (630)873-4400
  • Public Works Department: (630) 620-5740
  • Village Clerk’s Office: (630) 620-5741
  • Village Manager’s Office: (630) 620-5712
  • Human Resources: (630) 620-5929

March 25 update: COVID-19 Bridge to Phase 5 and Vaccination Information 

time to vaccinate (JPG)The State of Illinois has issued a plan that details the path and metrics required to move to Phase 5, at which time all COVID-19 restrictions will be removed. Below is information on the Bridge to Phase 5, as well as information on vaccinations.

Bridge to Phase 5

On March 18, Governor J.B. Pritzker announced a plan and guidelines to bridge from Phase 4 (current phase) to Phase 5 of the Restore Illinois Plan. According to the announcement, once 70% of residents 65 and older have been vaccinated and barring any reversals in our COVID-10 hospitalizations and deaths for a 28-day monitoring period, the Bridge to Phase 5 will begin with increased capacity limits in both indoor and outdoor settings. Once 50% of residents 16 and older have been vaccinated, and stable or declining COVID-19 metrics are recorded during a 28-day monitoring period, Phase 5 will be implemented and capacity limits will be removed altogether.

While regulations are rolled back gradually, residents should continue to follow public health guidelines including social distancing and mask wearing.   See full Bridge to Phase 5 details on the IDPH website.  



Vaccination Eligibility 

  • Individuals who meet Phase 1A (healthcare personnel), Phase 1B (persons 65 years and older, frontline essential workers, or Phase 1B+ (persons 16-64 years with co-morbidities, underlying conditions, or disabilities) are currently eligible for vaccination throughout the State   
  • Illinois recently announced eligibility for additional vaccination priority groups. As of March 22nd, vaccination eligibility expanded to include higher education staff, government workers and media.   Beginning March 29th, eligibility will expand to include food and beverage workers, construction trade workers and religious leaders.
  • On April 12th, all Illinois residents ages 16 and up will be eligible for vaccination.   

vaccine eligibility chart (JPG)

DuPage County Health Department Vaccination Information 

DuPage County expanded their vaccination eligibility on March 24th to include Phase 1B+ individuals who were previously not eligible in DuPage County due to limited local availability of vaccines. While the DCHD may still prioritize appointment notifications for those individuals identified as higher risk, such as persons over 65 years, all eligible groups may now register and begin to receive County appointment notifications.

  • Vaccine Registration: Residents can sign up with DuPage County to receive the COVD-19 vaccine as well as updates on when and where else their designated groups may begin to receive vaccines at

  • Frequently Asked Questions: The DCHD has compiled a list of frequently asked questions related to the vaccine, including “When do I get my vaccine?” This list of questions is updated weekly. Residents are encouraged to review this list to find out more information about the DCHD plan regarding vaccinations.

  • Learn More
    More information regarding the vaccine is available on the DCHD Vaccine webpage. Watch video presentations from the DuPage County Health Department regarding COVID-19 and vaccination updates.

DuPage County Mass Vaccination Site in Wheaton 

The DCHD Community Vaccination Clinic (CVC), is located at the DuPage County Fairgrounds in Wheaton. Through a partnership with the Illinois Department of Public Health, DCHD announced that it will now be able to provide an increased vaccine supply for County residents.   This clinic is able to administer more than 1,000 vaccines per day and will operate Monday through Friday, 8:30 a.m. to 4:00 p.m. and Saturdays, 8:00 a.m. to 1:00 p.m., depending on vaccination supply. Vaccinations will continue by appointment only.  If you or someone you know need help registering for the COVID-19 vaccine, call the Health Department at (630)682-7400 and a representative will assist you.

 Additional Mass Vaccination Sites 

In addition to the DuPage County Health Department Community Vaccination Site in Wheaton, 11 State Mass Vaccination Sites are now open to all eligible Illinois residents regardless of zip code. Chicagoland locations include Batavia, Tinley Park, Des Plaines, Triton College in River Grove, South Suburban College in South Holland and Forest Park. Appointments are available for Phase 1A, 1B and 1B+ individuals. 

All Cook County vaccinations will be available by appointment only, and can be booked by visiting Cook County’s coronavirus vaccination website at or by calling 833-308-1988, Monday through Friday from 7 a.m. to 7 p.m.   

Additional Vaccination Opportunities

There are more than 900 vaccination locations in the State of Illinois.   For a complete list of statewide vaccination locations, please visit  In addition to the locations listed here individuals who wish to access a COVID-19 vaccine are encouraged to register with the County of their residence, the County of their employment, their medical provider, local hospital networks, and multiple pharmacy providers.     

Keep Moving in the Right Direction! 

In order to move to Phase 5, Region 8’s progress in the fight against COVID-19 must continue. In order to continue to keep moving in the right direction, it is up to each one of us to take personal action to slow the spread of illness.

Safety Precautions Continue for Vaccinated Individuals 

For now, if you’ve been fully vaccinated, you should still take steps to protect yourself and others in many situations.  Precautions include wearing a mask, staying at least 6 feet apart from others, and avoiding crowds and poorly ventilated spaces.

To help protect those that have not yet been vaccinated, the CDC recommends that you continue to take these precautions in the following situations:

  • When you are in public
  • Gathering with unvaccinated people from more than one other household
  • Visiting with an unvaccinated person who is at increased risk of severe illness or death from COVID-19 or who lives with a person at increased risk
  • You should still avoid medium or large-sized gatherings

Additional Precautions 

  • You should still delay domestic and international travel. If you do travel, you’ll still need to follow CDC requirements and recommendations.
  • You should still watch out for symptoms of COVID-19, especially if you’ve been around someone who is sick. If you have symptoms of COVID-19, you should get tested and stay home and away from others.
  • You will still need to follow guidance at your workplace.

DuPage County Health Department Map

The DuPage County Health Department COVID-19 dashboard, shows the number of lab-confirmed COVID-19 cases in each municipality. As of March 24, 2021, there have been a total of 4,087 lab confirmed cases of COVID-19 in Lombard.

COVID-19 Update February 3: Region 8 Returns to Phase 4 - Indoor Dining resumes


The Illinois Department of Public Health (IDPH) has announced that due to decreased COVID-19 positivity rates, Region 8, including Lombard, will be leaving the tiered resurgence mitigations, and moving to Phase 4 of the Restore Illinois Plan.

Indoor Dining Permitted in Phase 4

Phase 4 permits indoor service at restaurants using social distance, and limiting groups up to 10 at a table. Standing areas in bars or restaurants should be limited to 25% capacity.

Personal care, health and fitness, and retail store businesses can operate at 50% capacity, and groups of 50 or 50% capacity may convene. Please visit the Illinois Department of Public Health website for related information\

Support Lombard Businesses: Shop & Dine Local

shop local lombardPhase 4 allows restaurants to reopen! Residents are strongly encouraged to choose to dine and shop locally whenever possible. Supporting local businesses during this time is vital to our community.

While we celebrate this next step in restoring our local economy, we do so with a heightened responsibility to the health and safety of our family, friends, neighbors, and essential workers. COVID-19 is an active part of our day-to-day lives and prevention is key. Customers should expect to comply with social distance and should continue to wear masks in situations when a minimum of 6’ of social distance cannot be maintained.

Preventing the Spread of Illness: Help Keep Lombard Open

Region 8’s return from Tiered Mitigation to Phase 4 is due to decreased restrictions. It remains up to each one of us to take personal action to slow the spreaCDC on Twitter: "Remember the 3 W's when you are in a community setting!  #WearAMask. Wash your hands. Watch your distance (stay 6 feet apart). These  three habits can help you protectd of illness.

The best ways you can protect yourself and your families is to socially distance yourself from people outside of your home, and limit your potential exposure. Let's keep moving forward by practicing the 3 Ws: wear a mask, watch your distance, and wash your hands.

Increased COVID Rates Could Lead to Increased Mitigations

The IDPH will continue to closely monitor test positivity, ICU bed availability, and the number of people in the hospital with COVID-19. Should data show regions trending in the wrong direction, based on the established mitigation metrics, regions could once again find themselves in a higher tier with increased measures.

Vaccine Information from DuPage County Health Department

Since the pandemic began, DuPage County has been preparing to make one or more COVID-19 vaccines available as soon as possible. There is a nation-wide limited supply of COVID-19 vaccines, however it is believed that vaccine access will continually increase in the weeks and months to follow. The DuPage County Health Department is working with partners at all levels, including hospitals, health care providers, and community leaders, on flexible COVID-19 vaccination programs that can accommodate different vaccines and scenarios.

  • Vaccine Registration: Residents can sign up to receive updates on when and where their designated groups may begin to receive vaccines at
  • Frequently Asked Questions: The DCHD has compiled a list of frequently asked questions related to the vaccine, including “When do I get my vaccine?” to “What is the plan for 1b?” This list is updated weekly. Residents are encouraged to review this list to find out more information about the DCHD plan regarding vaccinations.
  • DCHD Vaccine Website: For information regarding the COVID-19 Vaccine, visit the DCHD Vaccine webpage.

DuPage County Health Department Map

The DuPage County Health Department COVID-19 dashboard, shows the number of lab-confirmed COVID-19 cases in each municipality. As of February 2, 2021, there have been a total of 3,583 lab confirmed cases in Lombard.


Ongoing reminders regarding covid-19

Support Your Local Lombard Businesses!

shop local lombard Opens in new windowWhenever possible, support local businesses. Find local businesses to support at! 

Senior Citizen Resources

The Village of Lombard has compiled a list of resources for senior citizens, including senior shopping hours at grocery stores and pharmacies, details about food banks, and contact information for local organizations that are focused on providing senior assistance. If senior citizen information does not apply to you directly, we are hoping residents will share this information with senior citizens they know. With your help, we will all get through this together #LombardStrong.

Price Gouging

  • If you’ve been victimized by fraud, deception, or unfair methods of competition, the Consumer Protection Division of the Illinois Attorney General’s office may be able to help. Their limited mediation program can assist in resolving disputes or complaints filed by individual consumers. Promptness in making a complaint is important because it decreases the likelihood that a fly-by-night operator will move, leave town, or go out of business before consumers can gain assistance.
  • Consumer Complaint Online Submission Form  or call 1-800-386-5438.

View Past executive orders signed 

On March 20th, Village President Keith Giagnorio declared a State of Emergency in the Village of Lombard. This action helped the Village access Federal funding and allowed the Village to maintain certain administrative functions including the payments of bills and other routine requirements. In the following months, 15 additional executive orders were signed

In conjunction with other utilities in Illinois, the Village will not be terminating water service or penalizing customers who fall behind on water bill payments. The Village will work with residents and businesses during this difficult time.

Additional Information

Past Updates